Scam alert from the Better Business Bureau:
BBB is warning consumers that a phony text message that seems to come from FedEx is sweeping the United States and Canada. The fake message could also arrive via email. It addresses you by name and asks that you click on a link to set delivery preferences for your package. Don’t click!
BBB has received 11 reports of this scam to BBB Scam Tracker in the last few days. Some individuals who got the text and clicked on the link have reported being taken to an Amazon survey site where they were asked to input credit card information.
FedEx Corporate Communications told BBB, “FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information. Unfortunately, scammers often invoke the names of trusted brands when attempting to take advantage of the public, and FedEx is one of many companies whose brand has been abused in this way. We are committed to protecting the security and integrity of our network. While there is no foolproof method to prevent the FedEx name from being used in a scam, we are constantly monitoring for such activity and work cooperatively with law enforcement.”
Any suspicious text messages or emails should be deleted without being opened, and reported to [email protected]. For more tips on detecting online scams from FedEx, visit the FedEx Customer Protection Center.
BBB Tips to Avoid Phishing Scams:
You can read more about phishing scams and how they work at bbb.org/phishing scam.