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Should The Town Of Yarmouth Consider Privatizing The Ambulance Service?
Over the past few weeks there has been a lot of discussion on another budget shortfall in manning the West Yarmouth Fire Station. In Fiscal Year 06 the shortfall was an overtime deficit of $143,000. So far in this fiscal year (07) the overtime deficit as of 11/04 is $86,000. The Town is going to need approximately $200,000 in additional funding to operate the way they are operating now to recall people. The ambulance is responsible for 75% of all the Fire runs in Yarmouth.
Overtime Fiscal Year 05 and 06.
The Fire Departments total overtime for fiscal year 05 was just over 1 million dollars. Part of this was reto active on a contract settlement. The figures for fiscal year 06 that ended on June 30th was a little over 1 million dollars.
Why So Much Overtime?
Presently the Town of Yarmouth is in negations with the Fire Dept Union. These negations have been going on for the last 11-months and have now reached a stalemate and is going to mediation. There are many issues involved and overtime is one of these issues . The big problem is the Fire Dept. needs to live within it's budgeted overtime amount. The present contract calls for the firemen to be paid overtime when they back fill a station. The Fire Dept Union is supposed to be asking for a 3-year contract with a 5% pay raise for each year of the contract.
Private Companies.
There are many private ambulance companies in the state. One company in the Greater Boston and South Shore area has six municipal contracts and is looking to expand. The Company provides municipal 911 service to Braintree, Brookline, Dedham, Milton, Quincy and Weymouth. The Private Company also provides it's services as far south as Plymouth.
Public vs Private?
Would a private company save the taxpayers money and provide the same excellent service we have now in providing ambulance service? Or would it be better to still have the Town of Yarmouth provide the ambulance service for it's taxpayers. Should there be another Override to hire more Fire personnel to resolve the overtime shortfall ?
The Bottom Line
The time has come for the Board of Selectmen to consider looking at all the options that is best for the Taxpayers in the Town of Yarmouth?
99 comments
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So let's say Yarmouth hires AMR to do EMS in town. How many ambulances are you going to have, and what happens when an ambulance crew is tied up on a trip to the hospital, or on an extended call?
Let's say AMR puts 1 ALS (Advanced Life Support, staffed with 1 or 2 paramedics) unit and 2 BLS (Basic Life Support, staffed with 2 EMT-Basics)units. The ALS unit goes to the hospital with a patient having chest pain. Just as their leaving, a call for a respiratory distress call comes in. Where are you going to get the paramedics to respond to administer treatment to THIS patient? Does AMR do call-back? No . . . So the BLS units will handle the call. Unfortunately, they cannot adminster some of the life-saving medications that paramedics can administer.
Maybe the fire department medics can respond, but you probably don't have any anymore because they're not really needed.
Stick with the fire department EMS. It's the fastest, it's the best. The Cape's mutual aid system is excellent, too.
When the public calls for help, the fire department shows up. Regardless of the time of day, regardless of how busy it is, and regardless of the emergency.
What price can you put on that??
Taking ambulance service away from the fire department would cut overtime to zero.
Does anyone have any proof that private companies are not as good as Town employees because most of Boston ambulance service is provided by private companies and I have never heard of any lack of service and Boston is much larger than Yarmouth, by a mile.
Mr. Lopez do you know that Bostone EMS is also part of the Boston Patrolman's Union? What are ambulance transfers as you speak of? Do you know that Cape Cod Hospital contracts their "tranfers" with Cape Cod Ambulance?
You say zero OT, so when they layoff X number of Firefighters are you saying the town will not need to maintain a certain level of Fire Protection?
Overtime would not be zero if the town eliminates EMS. You'd still need callback for fire type incidents, as they are more manpower intensive, anyway.
"Boston ambulance service is provided by private companies and I have never heard of any lack of service and Boston is much larger than Yarmouth, by a mile"
Yes, but Boston EMS is backed up by a number of other private companies, because they don't have the necessary personnel and ambulances to handle the call volume, and they Don't have callback!
They also wear bullet proof vests to work. NO thank you.
Shortly thereafter a friend of mine who is a paramedic in Harwich arrived to a screaming scene. Daughter... My dad is dead. The rest of the crowd...who cares.
My friend put him in the back of the paramedic vehicle and gave him the narq treatment. Within ten minutes he was up smiling and cursing my buddy for ruining his high.
Firefighters, police and paramedics can not be paid enough for their service. They are true heroes.
After 9/11 who could ever question their value or valor.
And three jobs, and four jobs, etc. Not only do we put out fires, and not only are we paramedics or EMT's, but I personally also perform the following:
Firefighter
Engine/Apparatus driver/operator
Paramedic
Instructor
Training Committee
Uniform acquisition
Rescue Swimmer
Search and Rescue/Recovery Diver
Rapid Intervention
And not to mention that most fire departments are the ONLY town departments that perform their own janitorial services. When was the last time you saw a police officer or town clerk scrubbing their own toilets??
And what I do is a minimum! There are so many other firefighters that do far more than I do!
Hazardous Materials
Tech Rescue (incl. rope, trench high angle rescue, etc.)
EMS coordinator
Fire Prevention
Fire Inspection
Fire Investigator
Dispatcher
And most of these functions are just part of the job. Most firefighters are not paid extra to perform these functions.
And at any time of any day, firefighters have to be prepared to respond to ANY of the above
And that doesn't include any of the responsibilities that an officer has.
- Counselor
- Mom
- Chef
- Driver
- Protector
- Bail Bondsman
- Cop
- Arbitration
- Coach
- Activities Director
- Maid
- Computer troubleshooter
- Goodwill
- Monponsett Savings and Loan
- Job Searcher
- Babysitter (it wasn't at all unusual for girls to bring their baby into school on days Mom was working)
- Metal Detector
- Social Worker
- Reference
- Point Guard
I've never gone into a burning building after someone, but you've never hung onto a kid's arm when he was trying to stab another kid. I've never had to work a firehose in February, but you'venever had someone 3 times your size come after you going "I'm gonna kill you, b*tch." I hid under my desk, and survived... when I popped my head back up, there were like 5 security guards on him.
I suppose we'd have to drop paychecks on the table to see who has it worse.... but I also suppose that both of us ended our days knowing that we did just a little good in the world that day.
And yes, I've had similar situations like the one you've mentioned, too. It sucks when you try to do your best for someone, and you get abused anyway!
COMM typically hooks up to a fire hydrant to extinguish a fire only 10 times a year.
How much overtime could result from less than one real fire call every six weeks?
A married couple who are firefighters in the Cotuit Fire Department earned a quarter million dollars last year. Their home is assessed at $1 million.
Most of their salary was overtime from ambulance calls, not for Cotuit, that has only 1,500 residents, but from outside aid to Mashpee.
Mashpee ambulance calls bring patients to Falmouth Hospital, a 40 minute drive from Cotuit.
Cotuit has only one ambulance.
Cotuit residents are without ambulance service for as much as an hour and a half when its ambulance is on a Mashpee run.
The couple's overtime was $125,000.
That means Cotuit had more time without an ambulance than it did with one.
The people in every city and town using private ambulance providers swear their essential service is the best.
Private ambulance service makes sense
Taxpayers want their services and are willing to pay the costs of having their services.
The issue is excessive overtime costs.
The reason for excessive fire overtime is that firefighters perform two jobs at the same time.
In ALL Massachusetts cities, EXCEPT BARNSTABLE, firefighters are either NOT involved or partially involved with ambulance services, which means the city pays zilch for ambulance service, and firefighters get little or no overtime.
I'm sure you know that if you do away with (or even reduce) the number of full time firefighters on duty 24 hours a day your insurance rates will go up more than your taxes go down. There is an agency called the Insurance Service Orgaization that rates each towns fire departments and sets the fire insurance rates for that town. With a fire department that is largely funded through ambulance fees they can afford to maintain manpower that is more attractive to the ISO.
Private ambulance companies do charge the municipalities for their service; as well as charging the patients.
But...Cambridge...please. Let me ask was your superwoman cape, silk, satin or that very PC cotton?? I just don't know how you do it Mopo, Smurf, East of Beantown??????????
It's not like the town has house fires weekly, or even monthly.
I also talked with the President of Fallon Ambulance Company who said they typically sign contracts that specify they will send two paramedics who will arrive within five minutes of the 911 call. He also called the Barnstable fire districts, "double dippers," which means the districts collect from insurance companies, then go back and invoice amblance clients for the difference between their invoice and the insurance payment.
Remember EVERY CITY, CITY EXCEPT BARNSTABLE, uses private ambulance providers, and I have never read of someone dying because the ambulance took to long. All this talk about horrible service from Fallon, AMS, or any others cannot be substantiated.
No superwoman stuff... just a teacher who cared, stuck in a really nasty environment.
Interestingly the only city you mentioned was Cambridge, but you misstated the facts.
Cambridge uses Professional Amblance Service, Inc. for its ambulance service work. The city pays Professional nothing. The company bills insurance providers for their revenue. Professional does not "doouble bill" for the differences in insurance and invoice amounts.
Cambridge, population 100,000, does have two fire department ambulances used as fist responders should the 911 call be deemed a priority.
Please learn to read, and please be accurate. You'll get along in life much easier if you do.
Factors that do play a role in a community's ISO rating are; Fire alarm survey, Fire department survey
Fire Suppression Rating Schedule and commentaries, Water-supply evaluations, lternative water supplies, Relative-value tables
Divergence factors, Response-time considerations, Engine-company equipment, Service-company equipment
Ladder-company equipment, FSRS equivalency list, Maximum age for apparatus, Automatic aid
Training, Needed fire flow, Monitoring emergency circuits for integrity programs, Criteria for distribution of companies.
Nothing about ambulance and overtime.
That is correct, I believe, and if I'm not mistaken, ISO only affects commercial insurance . . . I'm not sure though.
Ok, what happens when those 2 paramedics are tied up on one call, and there is another call?
Most of their salary was overtime from ambulance calls, not for Cotuit, that has only 1,500 residents, but from outside aid to Mashpee.
Mashpee ambulance calls bring patients to Falmouth Hospital, a 40 minute drive from Cotuit.
Cotuit has only one ambulance.
Cotuit residents are without ambulance service for as much as an hour and a half when its ambulance is on a Mashpee run.
The couple's overtime was $125,000.
That means Cotuit had more time without an ambulance than it did with one."
Cotuit did 715 TOTAL calls last year. That includes mutual aid. If this couple you speak of responded to EVERY single call, I still don't think they could have made that much. Check your facts again . . .
How is that "double dipping?" It's collecting on the balance of a bill. If I go to the dentist, and my insurance only covers x%, then I'm expected to pick up the balance. I don't understand what your Fallon guy was talking about.
I have alos said numerous times I DONT HAVE THE ANSWER!!! But I believe that those involved should be able to work it out without always reaching into my pocket. More money is not always the answer. You guys sound like the teachers union. GEeesh if you give us more money and we have only 2 kids in a class then they will be able to read and write. pleaseeeee its not always about money. Work together and find a better way. thats all. If I had the answer I would be sitting telling them now instead of trying to have a conversation like the one we have here. and just so you undertand me I REALLY DO THANK YOU! for your commitment to your profession. you appear to be a decent guy but with a little thin skin.
"If its soooobad to be a Cop or fireman " It's not bad at all. Best job in the world.
"But I believe that those involved should be able to work it out without always reaching into my pocket" Unfortunately, fire and medical (etc.) protection costs money. You have to have the appropriate staffing levels to handle emergency calls. It's that simple. So, the choice is still the same. Either pay for call-back, or hire more full-time personnel. If you wanted to go back in time, you could form a call department and hope someone would show up when an emergency occurs.
This isn't scare tactics, it's fact. Minutes really do count in most emergencies. I'm not saying people are going to die violent deaths if you don't have callback, but Minutes are precious during heart attacks, stroke, trauma, cardiac arrest, and structure fires.
Even during a "simple" difficulty breathing call, minutes are important. (Cont)
Now, Breathe through a straw for 10 minutes, because maybe that's how long it would take for call personnel to respond from their homes, to the fire station to pick up an ambulance, then respond to your house.
Ok, now breathe through a straw for 20 minutes. That's how long it will take for the one paramedic truck to get back to town from their ALS transfer from one of their contracted nursing homes. (And I work for a private company off Cape. If you don't think that happens, trust me, it does. Got sent through 3 towns and 20-25 minutes to a contracted nursing home for a medical emergency, because any closer units were not available. It's the sad truth.).
Not using scare tactics, it's fact. Nothing beats having fire department EMS response wise, or skill wise.
Do you question why the DPW pays overtime during snow storms so that they can plow roads?
Do you question the police overtime when they get overtime to come in and cover empty shifts?
Do you question when you pay the car mechanic or plumber or electrician 75-80 dollars an hour for THEIR services? How about lawyers? Have you ever hired one?
I agree that senseless spending is rediculous. Our town purchased a quarter acre of useless median land for a million bucks, then spent thousands more cleaning up the haz-mat that was buried underneath. But it kills me that the same people at town meeting that vote for purchases like this one, are so adimant against paying firefighters overtime.
It seems that you have lots of inside knowledge here so don;t you please come forward with a plan that would work for both sides here. I awit your plan.
Our Fire Department does a great job but they have gone over the edge with this rediculous call back issue. A waste of tons of money.
Stop building the new station house. Build one large centrally located building and sell the other properties to help fund the building. We willsave maintenance,utilities,need much less staffing and will cost the tax payer much less or it will shift funds to other town departments that need more resources. Why this has not been done baffles me
It is real easy to determine what system is the least expensive for a particular area. First, the area must decide the performance metrics and service level desired. Second, seek proposals asking the respondents to identify the average cost per Response and cost per transport from all interested parties. The Fire Department should have to submit a proposal as well.
It becomes a pure economic decision as everyone would be bidding on the same requirements.
Those who are afraid to follow this process ussually can not compete on price and service level and attempt to make the discussion emotional.
Tell us how you REALLY feel redwords!! :-)
Why don't you publish your contract??? The answer is you do not want the stupid tax payer to see some of great benefits that are deserved while at the same time you stick it to the town with made up overtime. You want 24 hour shifts so you can work your full time jobs that have nothing to do with the Fire Department. Imagine having a Paramedic come to help you who has been working for 23 straight hours???
One central Fire Deprtment Building will reduce costs,personnel,and increase response time.
"Imagine having a Paramedic come to help you who has been working for 23 straight hours?" I do it all the time. So don't doctors. Besides, all we paramedics do is sleep and play PlayStation, so what does it matter how long we work?
"You want 24 hour shifts so you can work your full time jobs that have nothing to do with the Fire Department." What full time jobs? We get paid so well at the FD with all our "Made up overtime," we don't need to work.
And I don't work in Yarmouth, either.
I think everyone should put themselves in the position of being in a situation were 911 is needed or a loved one. Will you be thinking of your wallet then?
You're absolutely right, bub's, but people don't understand that. They have the "It won't happen to me" attitude. And they don't realize that just putting one station in the center of town and not having call back or whatever will increase response times.
Again, these aren't scare tactics, it's fact. Minutes really DO count here!
Redwords, it absolutely does. The only way to eliminate the need for overtime is to staff the station/apparatus with more full-time personnel.
Its sad because it should take a 911 situation to get people to understand that minutes count.
WOW Common Sense, just what the FD should Build 1 Central Station so it INCREASES RESPONSE TIME! Gee, I thought the idea was to REDUCE response times to fires and medical calls.
Not if it's not happening to common sense. I see this all the time.
Maybe the idea is to just bill the townsfolk AFTER services rendered. How's that?
yes you are correct, the added firefighters would create a situation where there would be less callbacks and proper coverage, with on duty men/women. the added saleries, cost of insuring those people, would in my opinion make it almost a wash, but would make it so the overtime budget is not exceeded. just my thoughts.
"the added firefighters would create a situation where there would be less callbacks and proper coverage, with on duty men/women. the added saleries, cost of insuring those people, would in my opinion make it almost a wash, but would make it so the overtime budget is not exceeded"
Yes, you are correct. Although I'm not sure of the numbers, it would probably be close to the same. What it also would allow is for chiefs to better plan their budget, if there was less unpredictable overtime.
And no, not all of the overtime is callback. A lot (if not most) of it is vacation time and sick time, etc. that gets covered.
You are paid to be professional. Now act like professionals instead of greedy whiners. You will win a lot of support if you do. The public needs you to be there and ready without sticking it to us. I support you but clean up your act.
It requires x numbers of firefighters to handle the calls for service. When you reach a level of 6000 calls, you either have to have that many firefighters on duty, or you must hire firefighters back at overtime to cover the gap.
And one central fire station? Let me ask you "common sense", how long does it take for biological (brain) death to occure when you heart stops beating? According to the American Heart Association it is about 4 to 6 minutes. One Central Sation can get everywhere in Yarmouth in 4 to 6 minutes.
Another question. Do you know what flashover is? Do you know how long it takes to occur? Flashover (simplified) is when the entire room, contents and all, reach ignition and burst into flames. According to the NFPA it only takes about 3 minutes for that to happen.
So build your central fire station "common sense".......
The best thing would be to regionalize the advanced life support service and have it based out of Cape Cod Hospital. Let the fire departments perform at the basic life support level and intercept with Paramedics in specialized vehicles. There would be fewer Paramedics who see enough patients to keep up their competencies in the life-saving skills. Studies have proven that too many Paramedics in a given area actually have a negative effect on the public health.
Blancety is using the typical scare tactics unions use to protect their call back overtime. The police get the calls first and will be on scene before paramedics & firefighters start their engines.
One central fire departmetn will reduce the need for all the brass, save utilities, put all employees under one roof and the call backs would be reduced to only those that are necessary. Response would be imporoved in some instances and incresed in others. The bottom line is that the gig is up. You have been exposed and need to make some adjustments and improve your department. You will always be paid well and have a secure job. Stop taking advantage of you good standing.
Royalty? Are you serious? Most can't afford to buy a house around here on there base pay. They make up the difference by working seconds jobs or OT. Along with their wives working. Makes them no different than everyone else on Cape Cod. Doing what they can do to survive. The next time you read that annual report and you see what a Firefighter made, subtract his base and stipends and see what the OT amount is. Then figure out how many extra hours he worked to get there.
I am, so people might think my opinion is predjudiced. Because you two are making sense. Unlike Not-so-common-sense. :-)
I work in a Community that routinely leaves a station unmanned when the ambulance is out. Those taxpayers in that part of Town are getting a lesser level of service, yet they pay the same Tax dollars as everyone else.
As for well paid and unbelievable work schedule. I make a decent living and could not afford to live here without working a second job or overtime. I work 48 hours every 8 day which averages to 42 hours a week. My family wishes I was home more. It is the life I choose, not complaining.
Remember too that the Fire Department does not create the calls, they just respond. And what may seem minor to you, may be the most important thing to the person asking for help.
Please! Before you decide on how you think the most important public service should be provided, get the fact correct!
Before you complain about a Fire Based Ambulance system. Consider this, the annual revenue to the town of Yarmouth from ambulance receipts exceeds over 1 MILLION DOLLARS/year. Let me write that again 1 Million dollars/yr.Do you want to give that income to a private ambulance company?What do you think the tax rate would be without that income?
I not sure but I don't think the Overtime costs would decrease that much because the Fire Dept would still have to respond and provide emergency care until the private ambulance arrives and transports the patient to the hospital, and in some cases the firefighters may have to go to the hospital to supplement the private ambulance's staff. I only have 100 characters left and more to say. I will continue in another column. more to come
I'd also like to give you a little history lesson too. Back in the late 70's Cape town investigated the possibilities of a private ambulance taking over the emergency care for the whole Cape. Not only did the Towns find it to be a bad idea, so did the private ambulances. They said it was cost prohibitive to provide paramedic level care 24 hours/7 days.
Please understand that Cape Cod firefighters provide a dual role to the community. Not only are they trained as firefighters providing protection for all fire related emergencies. But they also cross trainedas EMTs and Paramedics providingemergency medical care and transport to the hospital.
A comment made by someone in one of the columns stated that private ambulances provide emergency care in communities on the south shore and down to Plymouth.
This is somewhat true but not the whole story. I'm running out of space again please follow along in column three.
Over the past few years the fire service has been taking over the ambulance from the privates because of a couple of reasons.1. They have found that they can provide a better level of care at the paramedic level compared to some of the privates that could only provide care at the basic level. The towns could make a profit by billing the Insurance Companies for the service.
2. Most private companies are starting to get away from the emergency street work and would rather do the inter-facility transfers. Again a business trying to make profit.
Look what happened to AMR last month when the State Ambulance Inspectors pulled a good portion of their Ambulances off the road for major violations and non-compliance to the regulations. A comment by an AMR employee was " they were trying to save a buck".
I'm not saying all private ambulances are like that. Cape Cod ambulance provides an excellent service throughout the Cape & Islands and I believe they have a great working relationship with all the Cape fire depts. I'm out of space again please follow on to column 4. thank you
Cape Cod Ambulance concentrates their efforts on the non-emergency and inter-facility transfers. To the best of my knowledge they don't want to do any emergency street work.
In closing, I think it's wonderful that people have a way to make comments or suggestions. But please make your decisions on the facts and not opinions.
Just one last thing. Boston EMS is a division of the City of Boston's Health and Hospital not the dept of public health.
Thank you.
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As been before by WAH, which makes sense, how would a for Profit Ambulance Co. make a profit just providing the Town of Yarmouth with EMS with only 1 hospital to transport to? Where are you gonna housed them? Is the town gonna received the over 1 millions? I highly doubt it. How many Ambulanes will there be made available for Yarmouth?